Phoebe Product Update

Here’s what we’ve been cooking at Phoebe this past month:

🧭 Investigations UI

• In this UI you can explore the stream of events Phoebe has investigated, including Searches (triggered by natural language questions) and Alerts (automated investigations of anomalies).
• You can start new Searches from here also, which has some advantages over Slack (UI flexibility, permissions management, etc). It also means we're now onboarding our first non-Slack organisation to use Phoebe!

🔍 Search Agent

• When you search from Slack, Phoebe's response includes links to the Investigations UI, so you can explore how it generated the answer. This includes a breakdown of the queries and data Phoebe’s subagents used from observability and code integrations.
• We've expanded support for observability integrations to Honeycomb, Mezmo and Elastic.

🚨 Alert Investigation

• We are excited to start rolling out Alert Investigations to beta customers. Triggered by alerts and anomaly event webhooks, Phoebe immediately generates cause hypotheses, supporting evidence and recommended actions.

📊 Analyst App

• We added a new “Sources” button where you can upload additional data for an incident (e.g. meeting transcripts, internal documentation, separate slack threads etc). Phoebe automatically re-runs the incident analysis after new sources are added.

🔕 Quiet Notification

• You can now route Phoebe’s investigation responses (Searches and Alerts) and incident analyses to a separate notifications channel instead of posting directly in the original incident or alert slack channels.

Customer Love

❤️ We tested Phoebe early on and honestly—it felt like a dream in terms of automation 🙌 

❤️ Sources works really well, I could see Phoebe re-analysing once I had added the text. The report generated was good.

That’s it for this month’s batch — but there's more cooking in the oven!
Phoebe team