Troubleshoot faster with Phoebe: Agentic search for your tech stack data

You can ask Phoebe questions using natural language, and she’ll work out how to find the answers from your various data sources, such as logs, traces and commits.

Reduce manual work and improve time-to-resolution

Many tasks that would take engineers 10–20 minutes can be completed by Phoebe almost instantly. And she can also proactively search to help anticipate and triage new issues: Seconds after an alert, Phoebe initiates searches for relevant facts that help engineers conclude what caused a problem. Then once the issue is resolved, Phoebe generates high-quality retrospective analysis, building up a knowledge base of past problems that helps you debug new ones.

Complements current and future tech stacks

As your tech stack evolves—whether you’re optimising observability pipeline costs or adopting specialised tools—Phoebe adapts effortlessly. Some of our customers use Phoebe alongside their preferred incident management bots, accelerating investigations without changing familiar workflows.

System context models enable stronger AI performance

Phoebe combines LLMs with proprietary models that understand and connect data across diverse, siloed systems. This enables stronger performance than the AI features on incumbent software—for example, Phoebe can generate AWS Cloudwatch queries from natural language more successfully than Amazon’s own AI assistant. And, Phoebe can draw conclusions from many sources at once.

Beyond troubleshooting

Our vision for Phoebe extends much further. For the complex systems of the future to be both resilient and efficient, we believe a new type of intelligence infrastructure is needed: A system context layer that helps humans and AI agents anticipate and react to problems. Phoebe’s search agent is our first application using that system context layer.

How we’re building Phoebe

We are an experienced team of software engineers and ML researchers that previously built systems trusted by billions of people at Google, Amazon, Meta and Stripe. We’re backed by top investors including Cherry Ventures and numerous tech industry leaders and work closely with a group of early access customers.

Reach out

Phoebe is live with customers already, and we’re working on many new features and capabilities. We’re excited to rapidly expand Phoebe’s capabilities and help more engineering orgs troubleshoot faster!